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You can trust that your order will be quickly processed and safely delivered. Products are shipped in insulated containers to preserve good temperature. All orders will ship within 2 days from the date the order was placed. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Our shipping charges are determined by the total weight of your order, excluding applicable sales tax.
We suggest that you order a minimum of 5 lbs for shipping to be cost effective. Due to the nature of these products (perishable goods) the shipment is limited to US cities only, if you are placing an order from outside the United States you may wish to contact us by sending an email to firstname.lastname@example.org for further arrangements.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned should be made within 15 days from the date of the purchase to be credited in the same form as the original payment type. Refunds for items returned more than 15 days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please mail your package in a prepaid, insured, traceable method to the address below with a brief description of the reason for the return. All returned items should be returned in the original container and at a temperature not to exceed 35ºF.
Special America's BBQ Inc
Attn. PRODUCT RETURNS
11411 NW 107th Street, Ste 1
Miami, FL 33178
Special America's BBQ respects your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.